Services All Services UX Strategy User Research Competitive Benchmarking Ethnographic Research Formative Usability Testing User Validation Testing UX/UI Design Strategy EmTech Strategy Data Visualization Our Work Our Approach Enterprise Clients Public Sector DEI Inclusivity Index Starter KitWho We Are People Careers Press Releases Insights CX Blog Events Competitive Indexes White Papers Contact Us Select Page WE HELP YOU CREATE Irresistible User Experiences CONTACT US TESTIMONIALS What We Do The user experience you offer customers is critical for developing and maintaining brand loyalty. Our user research consulting expertise can help you get a better handle on how your UX is and isn’t building a stronger bond between you and your market. Whether your in-house team lacks the necessary background, you want to root out the biases in your own research or you’re looking for more meaningful ways to spread insights throughout your organization, our UX design consultants can point you in the right direction. CX/UX Strategy Create your long-term customer experience strategy. User Research Inform strategy through qualitative and quantitative user experience research studies. UX/UI Design Create and validate user centered designs. Customer Journey Mapping Understand, track & prioritize customer journeys with JourneyTrack. Competitive Insights Get industry-specific Mobile UX competitive intelligence. EmTech Strategy Ideate & implement Voice Tech & XR into your products. Years in Business Industries We Serve Fortune 500 Clients Key Lime Proven Process To ensure that we always deliver high-quality and trusted outcomes, Key Lime Interactive employs a proven process with each engagement. This ensures that you know what’s next, you know the best ways to communicate often with our team, and you understand the direction of the outcomes before you receive them so that you’re always satisfied and prepared for action. LEARN MORE Why Choose Us Actionable Insights that Keep Pace Receive fast-track insights you need to make smarter product decisions. Accelerate growth and engagement with Key Lime research and our proprietary tools and processes including Competitive Insights and JourneyTrack . DEI Index at Your Fingertips We created our proprietary Inclusivity Index to help make it easier for companies to understand how they can strive to be more inclusive through their research, brands, products, and services. Diversity is in our Roots The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we’ll deliver to you and brands around the world. We are Global As a founding members of the UX Fellows Alliance with over 26 locations around the globe, we’ll support your global needs. How to Get Started 1 Meet with a KLI Team Member Schedule a time to discuss your current project and UX needs with a Key Lime Interactive user experience consultant. 2 Get Actionable CX/UX Insights Next, our UX consultants will propose a project scope that includes how we’ll handle the research methodology, the participants, and recruitment for you. 3 Make Smarter Business Decisions You’ll receive a high-level report containing all the CX/UX research insights, any survey responses or recordings, Q&A’s and our recommendations. SPEAK TO AN EXPERT { reviews "...your contributions to [the project] have been invaluable and provided us with the most comprehensive feedback from real users we’ve had in a while. Thank you for helping us lay the framework for great things ahead: we couldn’t have done it without you! Thank you for everything!" Senior Researcher / Google "I’ve really enjoyed working with [Key Lime Interactive]. [They] did great work recruiting, organizing, fielding, synthesizing and keeping the project headed in the right direction. I hope we get another opportunity in the near future." Head Researcher / Bose Corporation "My VP...emailed me, my manager, my managers boss, and even his boss, saying how impressed he was with our study, presentation, report. That’s huge. Big time kudos! Great job!" Staff Researcher / Roku "I’m reading through the final report for the Express Checkout study and I wanted to pause and let you know that your reports get better and better. This is the best final report of all of them over the last few years. The information displayed is awesome. You should be proud of your team!" UX Architect / Southwest Airlines "Great job .... Well done again! Thank you for running an excellent study and for delivering this report ahead of time. I’m reviewing it now and there are several suggestions that seem to be spot-on." Design Lead / Cisco Key Lime Interactive Services Our WorkInsights Contact Us Privacy Policy Products Competitive Insights Locations Miami 8350 NW 52nd Ter. | STE 301 Doral, FL 33166 New York 155 Water St. | UNIT 3/12 Brooklyn, NY 11201 Join Us Careers Masterclasses Subscribe to Our CX Newsletter Follow Follow Follow...
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